Shipping policy

UK Standard Delivery — £3.50

Orders are sent by Royal Mail 1st Class. Standard UK delivery is free on orders of £75 or more.

We aim to dispatch all orders within 24 hours, with delivery usually expected within 48 hours of ordering. These timings are estimates rather than guarantees.

Recorded Delivery is unavailable to postcodes beginning with GY, HS2, IM, JE, KW16–KW17, PA61–PA75, PA78, PH30, PH41–PH44 and ZE2–ZE3.

UK Special Delivery — £8.00

We offer guaranteed next-day delivery for orders placed before 2pm, subject to postcode availability. Next-day delivery cannot be guaranteed for orders placed Friday to Sunday.

Overseas Delivery — £10.00

Delivery to Europe and North America costs £10 for postage and packing. Orders are sent by recorded airmail. Please allow up to 10 days for delivery.

VAT and Import Duties for EU Customers

We’ve partnered with EAS to make shopping with Gemma J simple for our EU customers. Any applicable VAT and import duties are calculated and collected at checkout, so you can see the full cost before completing your purchase, with no unexpected customs charges to pay when your order arrives.

Contact Us

For delivery enquiries, please email info@gemmaj.co.uk.